Managing Sales

Learn how to handle orders from payment to shipping

Viewing Your Sales

Go to Dashboard → My Sales to see all your transactions organized by status:

  • Ready to Ship: Payment confirmed, waiting for you to ship
  • Shipped: Items you've marked as shipped
  • Completed: Buyer confirmed receipt

Payment Verification

When a buyer uploads a payment slip:

1

View Payment Slip

Click the 'Payment Slip' thumbnail to view it full size. Check that:

  • Amount matches the total
  • Transfer date is recent
  • Recipient is your account
  • Slip is clear and readable
2

Confirm or Reject

If correct: Click 'Confirm Payment'. Status changes to PAID.

If incorrect: Click 'Reject Slip' and provide a reason (wrong amount, unclear, etc.)

After Payment Confirmation

The order moves to 'Ready to Ship'. Now you need to prepare and ship the item!

Buyer Information

Each sale shows the buyer's shipping information. Click the address to copy it for your shipping label.

Communication

Chat with Buyers

Use the Chat tab to communicate with buyers. Respond to questions quickly to build trust and good reviews.

Next Steps

After confirming payment, see the shipping guide to learn how to mark items as shipped and provide tracking information.

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