Handling Offers

Learn how to manage and respond to buyer offers on your Buy It Now listings

Enabling Offers

When creating a "Buy It Now" listing, you can choose to allow offers. This lets buyers propose a price lower than your listed price.

When You Receive an Offer

You'll receive a notification when someone makes an offer. The offer includes:

  • Offered price
  • Quantity (if buying multiple)
  • Buyer's message (optional)
  • Buyer's username and rating

Your Options

Accept the Offer

If you agree to the price, click 'Accept'. A transaction is created immediately at the offered price. The buyer has 3 days to complete payment.

Reject the Offer

If the price is too low, click 'Reject' and optionally provide a reason or suggest a counter-offer price.

Wait & Think

You have 48 hours to respond. Offers automatically expire if you don't respond in time. Note that buyers can only have 3 pending offers per item.

Tips for Handling Offers

  • Consider the buyer's rating - experienced buyers are more reliable
  • If close to your minimum price, consider accepting
  • Respond politely even when rejecting
  • A quick sale at lower price may be better than waiting

After Accepting an Offer

Once you accept:

  • Item is reserved for the buyer
  • Transaction created at offered price
  • Buyer must pay within 3 days
  • Follow normal sales process (confirm payment → ship)
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